Privacy Policy – Room La Taverna del Duca

This privacy policy is provided in accordance with Article 13 of Regulation (EU) 2016/679 (GDPR) and describes how personal data of users who access and use the website rooms.amalfilatavernadelduca.com is processed. The website is owned by Room La Taverna del Duca, based in Via Duca Mansone I, Amalfi (SA), Italy.

Data Controller

The data controller is:

Personal data processed

We process the following categories of data:

• Identification and contact data (name, surname, email, phone number, etc.) provided by the user when requesting information or making a reservation.
• Payment data (e.g. credit card number, IBAN, PayPal or Stripe info), collected through secure systems to confirm online bookings.
• Browsing data automatically collected through cookies (see our Cookie Policy).

Purposes of the processing

The data collected will be used for the following purposes:

• To manage information requests and reservations.
• To handle online payments and transactions securely.
• To fulfill legal and tax obligations.
• To send communications related to bookings or stays.
• (With consent) To send newsletters, promotions, and personalized offers.

Legal basis of the processing

Data processing is based on the following legal grounds:

• Contract performance: to manage requests and bookings.
• Legal obligations: for fiscal and administrative compliance.
• Consent: for sending promotional communications or newsletters.
• Legitimate interest: to ensure website security and improve user experience.

Processing methods and security

Data is processed using electronic and/or paper tools, in compliance with principles of lawfulness, fairness, and transparency. We adopt appropriate technical and organizational measures to ensure the security and confidentiality of the data, especially for online payments (HTTPS connection, certified gateways such as Stripe or PayPal).

Disclosure to third parties

Data may be disclosed to:

• Technical and IT service providers (hosting, payment systems, CRM).
• Professionals and consultants (accountants, legal advisors).
• Competent authorities, where legally required.

All third parties are bound by confidentiality agreements and operate as data processors.

Data transfer outside the EU

Data is not transferred outside the European Union. If such transfer becomes necessary, we will ensure it complies with Articles 44 and following of the GDPR, guaranteeing adequate levels of protection.

Data retention

Personal data will be stored as follows:

• For the time required to provide the requested service and comply with legal obligations.
• For promotional purposes (newsletter), until the user withdraws consent.
• Payment data will be stored only for the time needed to complete the transaction through secure systems and will never be stored directly on our servers.

User rights

At any time, pursuant to Articles 15–22 of the GDPR, the user may:

• Access their personal data.
• Request rectification or deletion of data.
• Object to processing or request restriction.
• Request data portability.
• Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Lodge a complaint with the Data Protection Authority (www.garanteprivacy.it).

Contacts

To exercise your rights or request more information, you can contact the data controller at the following details:

Cookie Policy – Room La Taverna del Duca

What are cookies and how we use them

A cookie is a small text file stored on your device (computer, tablet, or smartphone) by the website you visit. It allows the site to recognize your device and store information about your preferences or actions during your visit. Cookies are used to improve your browsing experience, make navigation more efficient, and collect statistical data.

With the enforcement of the European ePrivacy Directive, user consent is required for the use of non-essential cookies.

Why we use cookies

The website rooms.amalfilatavernadelduca.com uses cookies for various purposes:

• Ensure proper functioning of the site and related services (e.g. room booking, contact forms, customer area).
• Analyze traffic and improve website performance.
• Provide personalized content based on user preferences.
• Enhance the overall user experience and site usability.

Cookies are categorized as: essential, functional, analytical/statistical, marketing/retargeting, behavioral, and third-party cookies.

Managing cookie preferences

You can manage your cookie preferences directly through your browser settings. You may choose to accept, reject, or delete previously saved cookies. Note that disabling certain cookies may affect some functionalities of the site.

Refer to your browser’s “Help” section for more information or visit our Cookie Settings page to manage your consent.

Types of cookies used

Essential cookies

These cookies are necessary for the website to function properly and to provide the services you request, such as booking or secure access to your information.

We use essential cookies to:

• Maintain secure login to reserved areas
• Enable booking and contact form submissions

Functional cookies

These cookies improve navigation by remembering some user preferences (e.g. language, layout, login status).

• Show whether you're logged in
• Remember previous settings
• Offer a personalized experience

Analytics cookies

Used anonymously to collect information about how users interact with the website (e.g. pages visited, average time on site) in order to improve structure and content.

We use Google Analytics with anonymized IP tracking.

Marketing and retargeting cookies

These cookies allow us to show targeted ads, including on third-party websites, based on your interests and browsing behavior.

Examples: promotions on stays or local experiences highlighted on other sites.

Behavioral cookies

Collect data on browsing habits to build user profiles and display customized advertisements.

Third-party cookies

Some cookies are set by external services integrated into our website, such as:

• Google Maps
• Social networks (Facebook, Instagram)
• YouTube
• Review platforms (TripAdvisor, Booking.com)

Room La Taverna del Duca does not have access to the data collected by these cookies, which are managed directly by third-party providers.

Further information

• Italian Data Protection Authority – Cookie
• All About Cookies
• Your Online Choices
• Google Privacy Policy

How to disable cookies in main browsers

• Google Chrome – Menu > Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox – Menu > Settings > Privacy & Security > Cookies and Site Data
• Microsoft Edge – Menu > Settings > Site permissions > Cookies and site data
• Safari (Mac) – Safari > Preferences > Privacy > Manage Website Data

Contact

For further information or requests related to the processing of personal data, you may contact the site owner: